End-to-end concierge service

Your search, our mission

We are your real estate team in Cuenca, Ecuador, guiding you through the search, negotiations and closing, with properties from our listings and the wider market.

The process

5 steps from your first question to your keys

STEP 01

Tell us what you are looking for

Message us on WhatsApp or fill out the form. Tell us your preferred area, property type, budget and timeline. A real conversation without endless forms.

Available 7 days a week. Replies in under 5 minutes during business hours.

STEP 02

We understand your needs

We review your buyer profile: your actual budget, financing options (BIESS, BanEcuador or private bank loans), ideal area and the property type that best suits you.

Verónica, with over 10 years in Cuenca real estate, works through your profile with you.

STEP 03

We search throughout Cuenca

If we have the property in our listings, we show it to you immediately. Otherwise, we search for it by contacting developers, other brokers and owners directly.

What sets us apart
STEP 04

We arrange viewings

We schedule viewings of properties that best match your profile. We accompany you at every viewing, in person or by video call if you are abroad.

We organize dates, access and technical information for each property.

STEP 05

We close the deal with you

We help you negotiate using local market data, review the legal documents, coordinate financing when needed and accompany you through signing and the handover of your keys.

Legal, notarial and mortgage guidance are included in the process.

Why choose us

What makes us different

If we do not have it, we find it

We guide you through your search. If the property you need is not in our listings, we search for it across the Cuenca market.

Certified and licensed company

We are a registered company with a current real estate certificate and license. Your investment is supported by professionals with legal accountability.

No hidden fees

Advice and property searches are free for buyers. We earn our commission only when the deal closes, keeping our interests aligned with yours.

Immediate replies

Our team replies on WhatsApp in under 5 minutes during business hours. You do not wait days to find out whether a property is still available.

Frequently asked questions

Your most common questions

How much does the property search service cost?

Advice and property searches are free for buyers. Cuenca House charges a commission on the sale, which in Ecuador is paid by the seller or developer.

Can I search for properties while living abroad?

Yes. We offer virtual viewings through WhatsApp or video calls and coordinate remote purchases, including a power of attorney if needed.

What happens if you do not find anything I like?

We keep actively searching and notify you when a property that matches your profile enters the market. There is no search deadline or limit.

Do you work with VIP housing projects and BIESS loans?

Yes. Our portfolio includes VIP priority housing projects with BIESS financing from 4.87% and BanEcuador financing. We guide you through the entire loan process.

Ready to find your property in Cuenca?

Tell us what you are looking for. No obligation and no advisory fees. We reply in minutes.

Start my free search
✓ Free advice ✓ Reply in under 5 min ✓ No obligation

Step 1 of 2

I'm interested

Answer 3 quick questions and an advisor will reach out.

How much do you plan to invest?
Who makes the decision?
When do you plan to buy?

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