Delete my data

Personal data deletion request

Under our Privacy Policy, you have the right to request deletion of all your personal data stored by Cuenca House, including WhatsApp conversations, contact information and interaction history.

To request deletion of your data:

By email

Send an email with the subject "Delete my data" and include your name and phone number.

[email protected]

Through WhatsApp

Write to us directly to request deletion of your data.

+593 98 811 4497

Which data will be deleted?

  • Name, phone number and email address
  • WhatsApp conversation history
  • Property search preferences
  • AI-generated qualification data

We process your request within a maximum of 30 business days.

Step 1 of 2

I'm interested

Answer 3 quick questions and an advisor will reach out.

How much do you plan to invest?
Who makes the decision?
When do you plan to buy?

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